We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, no damages and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at inquiries@kimkhap.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at inquiries@kimkhap.com.
Shipping
All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
For calculated shipping rates:
Shipping charges for your order will be calculated and displayed at checkout.
